Donor Help Thread

[Mana 3,867]

hi there I just donated for 2 servers for three months.

name: lightfox lowell

steam id: STEAM_0:0:16568568

server 1: stock maps #3 | west coast

server 2: payload stocks | west coast

Should be good on map change.

Hi Mana, I donated to two servers for three months on the 9th September but for some reason the donators extras have stopped?

Ingame Name: The Scatman>

Steam ID: STEAM_0:1:20335062

Server 1: 95.154.193.26:27015

Server 2: 95.154.193.28:27015

Paypal Transaction ID: 2UC07699AF016304T

I hate being blown up at the end of a round lol

I fixed this, should take effect next map.

[Yuri 0]

I just donated to the 3 month one for all servers and its not working can I get some help. Or do I have to wait?

STEAM_0:1:33216723

[Mana 3,867]

I just donated to the 3 month one for all servers and its not working can I get some help. Or do I have to wait?

STEAM_0:1:33216723

Should be good by now , thanks.

[Pines 0]

Pines STEAM_0:0:16236155

Date of sign up: Oct 18, 2010

Subscription Name: Subscribe To 2 Lotus Servers (3 Months)

Subscription Number: S-5LC9709524434431W

In-Game Name: Pines

[Mana 3,867]

Pines STEAM_0:0:16236155

Date of sign up: Oct 18, 2010

Subscription Name: Subscribe To 2 Lotus Servers (3 Months)

Subscription Number: S-5LC9709524434431W

In-Game Name: Pines

Thanks! Should work next map.

[generatedname 0]

steam id: STEAM_0:1:14851033

in game name: generatedname

servers:

payload westcoast - 66.172.37.19:27015

stocks westcoast - 66.172.37.21:27015

Couldn't use my connect commands to get in on the reserve slots "bad password" error. Not sure what is causing that.

[Mana 3,867]

steam id: STEAM_0:1:14851033

in game name: generatedname

servers:

payload westcoast - 66.172.37.19:27015

stocks westcoast - 66.172.37.21:27015

Couldn't use my connect commands to get in on the reserve slots "bad password" error. Not sure what is causing that.

Connecting to the wrong server. Read the server name for more info or here:

[generatedname 0]

Connecting to the wrong server. Read the server name for more info or here:

http://forums.gaming...iew__getnewpost

excuses excuses

if i donate again before the time is up, does 3 months get tacked onto the end of my current donor benefits period?

[Mana 3,867]

if i donate again before the time is up, does 3 months get tacked onto the end of my current donor benefits period?

Indeed so.

[Shep88 0]

Just added another 3 months mates,

account name: Sheppy88

STEAMID STEAM_0:1:17154512

Server1: 95.154.193.20:27015

Server2: 95.154.193.28:27015

[Mana 3,867]

Just added another 3 months mates,

account name: Sheppy88

STEAMID STEAM_0:1:17154512

Server1: 95.154.193.20:27015

Server2: 95.154.193.28:27015

Should be good on map change, thanks!

[Radiation 0]

Hey mana, Radiation here, an old friend, i donated for one month for myself and i just got billed again for it a month later, i only wanted to pay for one month yet i just got billed for another 5$ recently, anything you can do about this?

[Mana 3,867]

Hey mana, Radiation here, an old friend, i donated for one month for myself and i just got billed again for it a month later, i only wanted to pay for one month yet i just got billed for another 5$ recently, anything you can do about this?

In the future you can use the one-time payment option. You can cancel the subscription from your paypal account.

[Radiation 0]

problem is i cant find it in my paypal, and i did the one-time payment

[Mana 3,867]

problem is i cant find it in my paypal, and i did the one-time payment

For $5? I double checked, if you do one time, it's one time. Then it should be good?

[Radiation 0]

i did it for one time, im sure of it, and i just recently got charged the other week for a month later

i dont mind being a donator for a month longer but im just curious as to why i was charged again for a non-recurring fee

[Mana 3,867]

i did it for one time, im sure of it, and i just recently got charged the other week for a month later

i dont mind being a donator for a month longer but im just curious as to why i was charged again for a non-recurring fee

That shouldn't happen. Do you have the receipt email still?

[Radiation 0]

i can check, but im not su re.

i only have the receipt for the donation i did for one of my friends, must have deleted mine. I will gladly take a screenshot of my payments for you

ah, i found the subscription in my other paypal, it is for 5$ (one month) and it was just charged on the 23rd of this month for the second month in a row

i will take a screenshot of my paypal for you as proof.

http://img696.imageshack.us/f/77258621.png/

This extra payment also caused my debit card to have a negative balance and got me a nice little overdraft fee aswell...so im not too excited about that either

can you please do something?

[Mana 3,867]

i can check, but im not su re.

i only have the receipt for the donation i did for one of my friends, must have deleted mine. I will gladly take a screenshot of my payments for you

ah, i found the subscription in my other paypal, it is for 5$ (one month) and it was just charged on the 23rd of this month for the second month in a row

i will take a screenshot of my paypal for you as proof.

http://img696.imageshack.us/f/77258621.png/

This extra payment also caused my debit card to have a negative balance and got me a nice little overdraft fee aswell...so im not too excited about that either

can you please do something?

OK so you did sign up for the reccuring package, so nothing is broken on the website.

You should of went for the one time package:

"If you don't have a paypal account or want to make a one-time donation click here instead."

http://www.lotusclan.com/donate/alt_5.php

You can cancel the recurring payment yourself, I would but paypal doesn't let me:

Sorry — your last action could not be completed

If you were making a purchase or sending money, we recommend that you check both your PayPal account and your email for a transaction confirmation after 30 minutes.

If you came to this page from another website, please return to that site (don't use your browser's Back button) and restart your activity.

If you came from PayPal's website, click the PayPal logo in the upper-left corner to return to our home page and restart your activity. You might have to log in again.

Go to profile -> Recurring payments dashboard and you should see it there somewhere.

Also send me the transaction id once you cancel it, so I can refund it.

[Radiation 0]

Subscription#S-5BX70491YU5948254

[Mana 3,867]

Subscription#S-5BX70491YU5948254

Should be good now,

[Data 2]

Hi Mana,

I just donated via PayPal.

Here's my info:

Steam ID: STEAM_0:1:10188259

Servers:

- Stocks 3

- Stocks 2

Thanks!

- e

[HaZe 1]

Just donated again! 10 buckos!

STEAM_0:0:19151130

[email protected] - Paypal

HaZe - game id

Also, I was donating 5 dollars a month, but I cant bring up the menu in game. Just noticed today..

Also, how can I use the "Unusual Hat effects" I still cant seem to figure it out.. I have party hat on my head, and cant get rid of it either! I'm such a retard!

[HammerBlow 0]

Hi

I subscribed $25 on Friday - S-99D91425CM611890C

Don't seem to have been activated

[Mana 3,867]

Hi Mana,

I just donated via PayPal.

Here's my info:

Steam ID: STEAM_0:1:10188259

Servers:

- Stocks 3

- Stocks 2

Thanks!

- e

Should be good, thanks!

Just donated again! 10 buckos!

STEAM_0:0:19151130

[email protected] - Paypal

HaZe - game id

Also, I was donating 5 dollars a month, but I cant bring up the menu in game. Just noticed today..

Also, how can I use the "Unusual Hat effects" I still cant seem to figure it out.. I have party hat on my head, and cant get rid of it either! I'm such a retard!

Open the donor menu (type menu in chat), it should have all the options (custom hats, valve hat effects, etc)

Hi

I subscribed $25 on Friday - S-99D91425CM611890C

Don't seem to have been activated

Your steam id (STEAM_0:1:16673720) has been on the list since the 29th. You sure that's your steam id? What happens when you type menu in chat? Also what server does it not work on?